Seller Agreement

This Seller Agreement governs your use of Dripscan as a selling brand or individual seller. By completing the vendor signup process and listing products on Dripscan, you agree to be bound by these terms in full. These terms are in addition to our general Terms and Conditions, which also apply to all users of the platform.

To sell on Dripscan, you must:

• Be a legitimate UK-registered business or sole trader (or an international brand approved by Dripscan)
• Operate in the fashion, beauty, or closely related lifestyle category
• Have a valid email address and bank or PayPal account for receiving payments
• Agree to all terms of this agreement before your account is approved
• Be at least 18 years old

Dripscan reserves the right to decline or terminate any seller application at its discretion.

You are responsible for the accuracy and quality of your listings. All products must:

• Be accurately described, including materials, sizing, and condition
• Use original images that you own or have the right to use
• Be priced in GBP (British Pounds)
• Be legal to sell in the United Kingdom
• Not be counterfeit, stolen, or in breach of any third-party intellectual property rights

Dripscan reserves the right to remove any listing that violates these requirements without notice.

The following items may not be listed on Dripscan under any circumstances:

• Counterfeit or replica goods
• Items subject to export or import restrictions
• Hazardous or unsafe products
• Products that make unsubstantiated health or medical claims
• Alcohol, tobacco, or controlled substances
• Adult content or items of a sexual nature
• Items that promote hatred, discrimination, or violence

Dripscan charges a commission on each completed sale. The commission rate depends on your subscription plan (Starter, Growth, or Pro). Full pricing is available on your vendor dashboard under Subscription.

Payments are held in escrow for a short period after each sale and released to your Stripe Connect or PayPal account on a rolling basis. Dripscan reserves the right to withhold payouts in the event of disputes, returns, or suspected fraud.

Partner brands (see Partner Listings) pay no Dripscan commission or plan fee; the affiliate network's terms govern any payment to Dripscan.

As a seller on Dripscan, you are responsible for:

• Dispatching orders within the timeframe stated on your product listing
• Providing accurate tracking information where available
• Packaging items securely to avoid damage in transit
• Communicating promptly with customers about any delays

Repeated fulfilment failures may result in suspension or removal from the platform.

Sellers must comply with UK consumer law, including the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. Sellers must also honour Dripscan's returns policy: 28 days from delivery to ask for a return (longer than the legal 14 days), and sellers pay return postage when an item is faulty, damaged or not as described. When a customer raises a return or dispute through Dripscan, you are required to respond within 5 working days. If you fail to respond, Dripscan may issue a refund to the customer on your behalf and deduct the amount from future payouts.

Sellers must not:

• Attempt to direct customers to transact outside of the Dripscan platform — except partner brands, whose listings are designed to do exactly that (see Partner Listings)
• Manipulate reviews or feedback in any way
• Use Dripscan to sell on behalf of unregistered third parties
• Send unsolicited marketing communications to customers
• Misrepresent their brand, products, or business

A brand we have set up as a partner brand lists products that are bought on its own website. Partner brands pay no commission or plan fee to Dripscan; Dripscan is paid by the brand's affiliate network under that network's terms.

Partner brands must keep every product link pointing at the correct page on the domain we have agreed, and must not list a product they do not sell. Partner brands do not sell, ship, or take payment through Dripscan, and the Dripscan returns process does not apply to their products. We may remove a partner listing or end the partner arrangement at any time.

By listing on Dripscan, you grant us a non-exclusive, royalty-free licence to display your product images, descriptions, and brand assets on the platform for the purpose of operating the marketplace. You retain full ownership of your content. You confirm that all content you upload is either owned by you or that you have the rights to use it commercially.

Dripscan may suspend or terminate your seller account at any time if you breach this agreement, receive repeated complaints from customers, engage in fraudulent activity, or otherwise act in a way that damages the reputation of the marketplace. You may close your account at any time by contacting [email protected]. Any outstanding payouts will be settled within 30 days of account closure.

We may update this Seller Agreement from time to time. We will notify active sellers by email before significant changes take effect. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.

For questions about selling on Dripscan or this agreement, email [email protected]. Dripscan Ltd, United Kingdom.